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Professional VisionCare Wins 2016 Best in Patient Experience Award at 21st Annual Transitions Academy

ORLANDO, Fla., February 1, 2017 – Transitions Optical honored Professional VisionCare, Westerville, Ohio with the 2016 Best in Patient Experience title, a category of the Transitions Innovation Awards program, during a recognition ceremony on Tuesday at Transitions Academy in Orlando, Fla.
Professional VisionCare - Best in Patient Experience Award 2016

“We extend our warmest congratulations to Professional VisionCare on the programs they initiated in 2016 that helped the company grow and continue to innovate,” said Drew Smith, director, North America Channels, Transitions Optical. “Professional VisionCare smartly asked all staff members to help define what a great patient experience would look like in their office. Thanks to this process, they employed new strategies for improving patient experience with the best products, including Transitions® lenses.”

Raquel Miller, Practice Director at Professional VisionCare, accepted the award on behalf of the practice at Transitions Academy.

Professional VisionCare - Team Photo Jan 31“Listening to our staff and asking them for their honest opinions about what they think and know about Transitions lenses as well as suggestions for how to improve our company culture was the best step we could take to better our patient interactions and practice overall,” said Miller. “We are very excited to give our patients the best experience in our office possible and receive this honor from Transitions Optical.”

During Transitions Academy, Best in Patient Experience finalists Costco Optical (Canada) and Visionworks were also recognized for their commitment to providing patients the highest level of support and protection.

About the Best in Patient Experience Award

Launched in 2015, the Best in Patient Experience award celebrates an individual or company for developing a forward-thinking approach to consistently dispense Transitions® lens products and meet individual patient needs.

About Transitions Optical

Transitions Optical is the leading provider of plastic photochromic (adaptive) lenses to optical manufacturers worldwide. Having been the first to successfully manufacture and commercialize plastic adaptive lenses in 1990, and as a result of its relentless investment in research and development and technology, Transitions Optical offers a wide variety of products, setting new standards of advanced performance to provide ever increasing visual comfort and UV protection. Product leadership, consumer focus, and operational excellence have made the Transitions® brand one of the most recognized consumer brands in optics. For more information about the company and Transitions lenses, visit or

About Professional VisionCare

Professional VisionCare is a full service eye care clinic with locations in Westerville and Johnstown Ohio. Providing eye health services beyond comprehensive eye exams, they are dedicated to changing lives through innovative vision care. Not Your Ordinary Eye Doctor, this eye care practice truly stands out in the optomeric field.

For more information about Professional VisionCare, visit

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